Testimonials 4.7/5 based on 57 reviews
CHARLENE GRECH
"Driver phoned and waited for us outside. He was very nice and helpfull and was sharp on time. Even when he came back fir us."
09 Jun 2019
Verified Rider
EMILY ELMER
"on-time very nice driver"
23 May 2019
Verified Rider
GARY PENN
"Great "
24 Apr 2019
Verified Rider
TONY SANDERS
"On time for both legs of journey"
27 Mar 2019
Verified Rider
CARMEN STEGMUELLER BAXTER HEAL
"all went well"
28 Feb 2019
Verified Rider
ANITA GAYLER
"The only negative was that the car smelt strongly of cigarette smoke, not ideal when carrying an infant "
10 Feb 2019
Verified Rider
BRUCE SHRIMPLIN
"We agreed to meet in the car park of the airport. Very happy with the service. Can’t fault it."
28 Oct 2018
Verified Rider
PAUL BETTERIDGE
"The driver and the trip were no problem. The issue was that my flight home was cancelled and you refused to refund the costs for it.
I called twice as soon as i found out the flight was delayed, queuing for a total of over 20 minutes just to speak with someone. I was told no refund would be provided as you required 24 hours notice. How can i give you 24 hours notice of a cancelled flight?
Your operator then told me that the driver had already travelled to the airport hence the charge was valid, however i spoke with the driver directly who advised he had not travelled.
I think this is disgusting charging people for a service they cannot use through no fault of their own. I will ensure that for future trips i do not use your company again"
15 Oct 2018
Verified Rider
ELAINE BARRETT
"He arranged to meet us in car park which was ok"
06 Oct 2018
Verified Rider
STUART DOLMAN
"no"
24 Sep 2018
Verified Rider
SIMON WEST
"Great service"
01 Sep 2018
Verified Rider
ANTHONY ROGERS
"Overpriced, but that was our fault, should have researched the market as £45 to travel 3 miles is way over the top. A note re cancellation fees should be on page 1 and not hidden away in the small print under term no.7. One would not expect to be charged 90% when cancelling after two hours following booking for travel 3 days later and more especially when a driver had not been selected."
28 Aug 2018
Verified Rider
WILLIAM BLACKMORE
"Never used this route before, first time visit to France and Return from Southend Airport. Met by taxi in short stay carpark after a delayed flight, Taken to Kings Cross Station London by excellent driver in very busy late afternoon traffic conditions. Service was excellent and a good price."
18 Jul 2018
Verified Rider
LORRAINE GARWOOD
"All very easy to book and excellent service. "
03 Jun 2018
Verified Rider
GRACE OWENS
"Expensive but good!"
30 Mar 2018
Verified Rider
JOHN DILLANE
"The whole process from start of booking to being dropped off in the early hours of the morning was seamless. Communication both from Web site and then our driver (Neil) was top class. Thank you. Very satisfied customer John."
04 Mar 2018
Verified Rider
LOUISE STANLEY
"15mins late for pick up"
05 Feb 2018
Verified Rider
PHIL SINGER
"Can't fault the efficiency and standard of service.
Very pleased "
30 Jan 2018
Verified Rider
THOMAS HURLEY
"A very efficient taxi service. Very satisfied "
14 Jan 2018
Verified Rider
CLARE MANNING
"So easy! Cab waiting. Knew where he was going. Brilliant. "
16 Oct 2017
Verified Rider
DONNA TYRRELL
"Driver was polite, on time, well driven, and kept in touch about our upcoming booking"
18 Sep 2017
Verified Rider
DAVID PRICE
"Excellent service definitely use again
"
09 Sep 2017
Verified Rider
SAMANTHA
"I booked two journeys with this company. The first journey and the driver Neil was very good, the driver was super. Unfortunately, the second journey I booked was cancelled by the company at very short notice, it went against the company information on their website which states if they can not find a driver they will use another company to ensure they can honour the booking. They did not do this and sent an email with short notice making it quite difficult for me to source a new mode of transport for the number of people. Very poor service from the company. "
20 Aug 2017
Verified Rider
DANIELA VANECKOVA
"fully satisfied!"
14 Aug 2017
Verified Rider
DAVID HUNT
"No problems whatsoever. Driver polite and on time. Would thoroughly recommend this service."
18 Jun 2017
Verified Rider
SYLVIA LE MIERE
"Very friendly helpful driver. Great assistance with luggage. Prompt arrival and a really smooth journey. I was travelling with a broken leg and really appreciated his considerate driving. "
10 Jun 2017
Verified Rider
JEAN HUCKFIELD
"first time I've used this service. Car arrived on time and driver was friendly, I would recommend this service"
29 Dec 2016
Verified Rider
VIVIENNE BOWYER
"Service Driver rather grumpy on the return journey,when I gave him a £15 tip he queried whether or not I had paid for the journey.
As it was the early hours of Thursday morning that could have been the reason."
30 Sep 2016
Verified Rider
SUE ROUSE
"The taxi driver was very friendly and efficient - well worth the fee!
Thank you."
04 Mar 2016
Verified Rider
PHYLLIS WARD
"easilly navigate4d and concluded"
09 Dec 2015
Verified Customer
JOHN SCARFF
"Very good so far as I had difficulty finding a business who covered the area online."
08 Dec 2015
Verified Customer
RICHARD LOWN
"Good so far. Hoping journey is as smooth."
30 Nov 2015
Verified Customer
MICHAEL ALAN CRESSEY
"All good well done."
08 Jun 2015
Verified Rider
VALERIE CONROY
"Arrived puntually and driver very helpful with bags. Pleasant journey.
Would definitely use again and recommend to friends."
22 May 2015
Verified Rider
BARRY RICHARDSON
"Very easy to book and arrange. Much appreciated."
26 Jan 2015
Verified Customer
BARRIE COOK
"Great service,great driver,can't be faulted,many thanks."
27 Dec 2014
Verified Rider
MR JACK WILLIAMS
"Relaxed, comfortable and efficient service.
Driver contacted me on return before I had time to think/worry about the pickup.
Many Thanks"
03 Oct 2014
Verified Rider
MARTIN DUTNELL
"Friendly, helpful driver and very comfortable taxi - really couldn't be faulted !"
29 Sep 2014
Verified Rider
MALCOLM RUFF
"Outstanding service, totally reliable, driver arrived on time both ways of journey. Will use this taxi service again.
Malcolm"
07 Sep 2014
Verified Rider
ELENA COSTEANU
"good online service"
21 Jul 2014
Verified Customer
DARREN
"Great service, fast booking time and friendly service"
30 Jun 2014
General Feedback
STUART FROST
"Excellent service, very pleased. Many thanks."
26 Jun 2014
Verified Rider
ELAINE BEATTIE
"Fab service - highly recommend."
23 Jun 2014
Verified Rider
STEVEN GARNHAM
"Very competitive, easy to use, exactly how booking anything should be."
20 Apr 2014
Verified Customer
SANDIE PATIENCE
"Great service - friendly response - many thanks"
06 Apr 2014
Verified Rider
SANDIE PATIENCE
"Very prompr and excellent service. many thanks"
06 Apr 2014
Verified Rider
SANDIE PATIENCE
"Many thanks for your excellent service.
Made our visit wonderfully easey.
will book again"
06 Apr 2014
Verified Rider
BROWN
"We were flying in from Spain to pick up a cruise at Tilbury but had to stay overnight in Southend. Once we accepted the quote from the hotel to Tilbury Neil rang us to confirm all the details. On arrival at hotel there was a message for us confirming pick up time. Neil was waiting for us at the appointed time and again at Tilbury for our return journey.
Excellent and reliable service, we would definately use again and recommend to anyone wanting an efficient transfer service."
02 Apr 2014
General Feedback
BRUCE WILSON
"Web site easy to use"
12 Mar 2014
Verified Customer
JOHN
"Outstanding. Punctual, clean, helpful and friendly service. Will be using again. "
05 Jan 2014
Verified Rider
STUART EVANS
"Very good service, definitely use them again! "
21 Dec 2013
Verified Rider
JEAN FULLER
"Collected on time, safe comfortable journey. Highly recommended."
02 Dec 2013
General Feedback
NIGEL ORANGE
"every thing was good but I have requested a receipt which I am still waiting for. Please send to nigel@nigelorange.plus.com
Thank you. "
05 Nov 2013
Verified Rider
NEIL CUSHING
"Great service, thank you very much."
15 Jul 2013
Verified Rider
CARLY
"we used this firm for the first time as it is the cheapest one from were we was from to Southend. The cab turned up on time but unfortunately when we came out the club he was not there and we could not get hold of the cab company or the driver so we paid for a return that we never got and ended up being stuck there for another hour and had to pay extra for another firm to take us home. We would not use these again as we have lost trust in them."
13 Feb 2013
General Feedback
STUART LIVENS
"Very good service, contact with driver before pick up, on time & polite"
16 Jul 2012
Verified Rider
MARIE HINTON
"Good service. We will use this company again."
10 Jul 2012
Verified Rider
PHYLLIS WARD
"easilly navigate4d and concluded"
09 Dec 2015
Verified Customer
JOHN SCARFF
"Very good so far as I had difficulty finding a business who covered the area online."
08 Dec 2015
Verified Customer
RICHARD LOWN
"Good so far. Hoping journey is as smooth."
30 Nov 2015
Verified Customer
BARRY RICHARDSON
"Very easy to book and arrange. Much appreciated."
26 Jan 2015
Verified Customer
ELENA COSTEANU
"good online service"
21 Jul 2014
Verified Customer
STEVEN GARNHAM
"Very competitive, easy to use, exactly how booking anything should be."
20 Apr 2014
Verified Customer
BRUCE WILSON
"Web site easy to use"
12 Mar 2014
Verified Customer
CHARLENE GRECH
"Driver phoned and waited for us outside. He was very nice and helpfull and was sharp on time. Even when he came back fir us."
09 Jun 2019
Verified Rider
EMILY ELMER
"on-time very nice driver"
23 May 2019
Verified Rider
GARY PENN
"Great "
24 Apr 2019
Verified Rider
TONY SANDERS
"On time for both legs of journey"
27 Mar 2019
Verified Rider
CARMEN STEGMUELLER BAXTER HEAL
"all went well"
28 Feb 2019
Verified Rider
ANITA GAYLER
"The only negative was that the car smelt strongly of cigarette smoke, not ideal when carrying an infant "
10 Feb 2019
Verified Rider
BRUCE SHRIMPLIN
"We agreed to meet in the car park of the airport. Very happy with the service. Can’t fault it."
28 Oct 2018
Verified Rider
PAUL BETTERIDGE
"The driver and the trip were no problem. The issue was that my flight home was cancelled and you refused to refund the costs for it.
I called twice as soon as i found out the flight was delayed, queuing for a total of over 20 minutes just to speak with someone. I was told no refund would be provided as you required 24 hours notice. How can i give you 24 hours notice of a cancelled flight?
Your operator then told me that the driver had already travelled to the airport hence the charge was valid, however i spoke with the driver directly who advised he had not travelled.
I think this is disgusting charging people for a service they cannot use through no fault of their own. I will ensure that for future trips i do not use your company again"
15 Oct 2018
Verified Rider
ELAINE BARRETT
"He arranged to meet us in car park which was ok"
06 Oct 2018
Verified Rider
STUART DOLMAN
"no"
24 Sep 2018
Verified Rider
SIMON WEST
"Great service"
01 Sep 2018
Verified Rider
ANTHONY ROGERS
"Overpriced, but that was our fault, should have researched the market as £45 to travel 3 miles is way over the top. A note re cancellation fees should be on page 1 and not hidden away in the small print under term no.7. One would not expect to be charged 90% when cancelling after two hours following booking for travel 3 days later and more especially when a driver had not been selected."
28 Aug 2018
Verified Rider
WILLIAM BLACKMORE
"Never used this route before, first time visit to France and Return from Southend Airport. Met by taxi in short stay carpark after a delayed flight, Taken to Kings Cross Station London by excellent driver in very busy late afternoon traffic conditions. Service was excellent and a good price."
18 Jul 2018
Verified Rider
LORRAINE GARWOOD
"All very easy to book and excellent service. "
03 Jun 2018
Verified Rider
GRACE OWENS
"Expensive but good!"
30 Mar 2018
Verified Rider
JOHN DILLANE
"The whole process from start of booking to being dropped off in the early hours of the morning was seamless. Communication both from Web site and then our driver (Neil) was top class. Thank you. Very satisfied customer John."
04 Mar 2018
Verified Rider
LOUISE STANLEY
"15mins late for pick up"
05 Feb 2018
Verified Rider
PHIL SINGER
"Can't fault the efficiency and standard of service.
Very pleased "
30 Jan 2018
Verified Rider
THOMAS HURLEY
"A very efficient taxi service. Very satisfied "
14 Jan 2018
Verified Rider
CLARE MANNING
"So easy! Cab waiting. Knew where he was going. Brilliant. "
16 Oct 2017
Verified Rider
DONNA TYRRELL
"Driver was polite, on time, well driven, and kept in touch about our upcoming booking"
18 Sep 2017
Verified Rider
DAVID PRICE
"Excellent service definitely use again
"
09 Sep 2017
Verified Rider
SAMANTHA
"I booked two journeys with this company. The first journey and the driver Neil was very good, the driver was super. Unfortunately, the second journey I booked was cancelled by the company at very short notice, it went against the company information on their website which states if they can not find a driver they will use another company to ensure they can honour the booking. They did not do this and sent an email with short notice making it quite difficult for me to source a new mode of transport for the number of people. Very poor service from the company. "
20 Aug 2017
Verified Rider
DANIELA VANECKOVA
"fully satisfied!"
14 Aug 2017
Verified Rider
DAVID HUNT
"No problems whatsoever. Driver polite and on time. Would thoroughly recommend this service."
18 Jun 2017
Verified Rider
SYLVIA LE MIERE
"Very friendly helpful driver. Great assistance with luggage. Prompt arrival and a really smooth journey. I was travelling with a broken leg and really appreciated his considerate driving. "
10 Jun 2017
Verified Rider
JEAN HUCKFIELD
"first time I've used this service. Car arrived on time and driver was friendly, I would recommend this service"
29 Dec 2016
Verified Rider
VIVIENNE BOWYER
"Service Driver rather grumpy on the return journey,when I gave him a £15 tip he queried whether or not I had paid for the journey.
As it was the early hours of Thursday morning that could have been the reason."
30 Sep 2016
Verified Rider
SUE ROUSE
"The taxi driver was very friendly and efficient - well worth the fee!
Thank you."
04 Mar 2016
Verified Rider
MICHAEL ALAN CRESSEY
"All good well done."
08 Jun 2015
Verified Rider
VALERIE CONROY
"Arrived puntually and driver very helpful with bags. Pleasant journey.
Would definitely use again and recommend to friends."
22 May 2015
Verified Rider
BARRIE COOK
"Great service,great driver,can't be faulted,many thanks."
27 Dec 2014
Verified Rider
MR JACK WILLIAMS
"Relaxed, comfortable and efficient service.
Driver contacted me on return before I had time to think/worry about the pickup.
Many Thanks"
03 Oct 2014
Verified Rider
MARTIN DUTNELL
"Friendly, helpful driver and very comfortable taxi - really couldn't be faulted !"
29 Sep 2014
Verified Rider
MALCOLM RUFF
"Outstanding service, totally reliable, driver arrived on time both ways of journey. Will use this taxi service again.
Malcolm"
07 Sep 2014
Verified Rider
STUART FROST
"Excellent service, very pleased. Many thanks."
26 Jun 2014
Verified Rider
ELAINE BEATTIE
"Fab service - highly recommend."
23 Jun 2014
Verified Rider
SANDIE PATIENCE
"Great service - friendly response - many thanks"
06 Apr 2014
Verified Rider
SANDIE PATIENCE
"Very prompr and excellent service. many thanks"
06 Apr 2014
Verified Rider
SANDIE PATIENCE
"Many thanks for your excellent service.
Made our visit wonderfully easey.
will book again"
06 Apr 2014
Verified Rider
JOHN
"Outstanding. Punctual, clean, helpful and friendly service. Will be using again. "
05 Jan 2014
Verified Rider
STUART EVANS
"Very good service, definitely use them again! "
21 Dec 2013
Verified Rider
NIGEL ORANGE
"every thing was good but I have requested a receipt which I am still waiting for. Please send to nigel@nigelorange.plus.com
Thank you. "
05 Nov 2013
Verified Rider
NEIL CUSHING
"Great service, thank you very much."
15 Jul 2013
Verified Rider
STUART LIVENS
"Very good service, contact with driver before pick up, on time & polite"
16 Jul 2012
Verified Rider
MARIE HINTON
"Good service. We will use this company again."
10 Jul 2012
Verified Rider
DARREN
"Great service, fast booking time and friendly service"
30 Jun 2014
General Feedback
BROWN
"We were flying in from Spain to pick up a cruise at Tilbury but had to stay overnight in Southend. Once we accepted the quote from the hotel to Tilbury Neil rang us to confirm all the details. On arrival at hotel there was a message for us confirming pick up time. Neil was waiting for us at the appointed time and again at Tilbury for our return journey.
Excellent and reliable service, we would definately use again and recommend to anyone wanting an efficient transfer service."
02 Apr 2014
General Feedback
JEAN FULLER
"Collected on time, safe comfortable journey. Highly recommended."
02 Dec 2013
General Feedback
CARLY
"we used this firm for the first time as it is the cheapest one from were we was from to Southend. The cab turned up on time but unfortunately when we came out the club he was not there and we could not get hold of the cab company or the driver so we paid for a return that we never got and ended up being stuck there for another hour and had to pay extra for another firm to take us home. We would not use these again as we have lost trust in them."
13 Feb 2013
General Feedback